1. Introduction

Welcome to the website of Trattoria Emilia, operated by The Commercial Bakery Pty Ltd ("we," "us," or "our"). By accessing and using this website (https://www.emiliamelbourne.com.au/), you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of this website immediately.

If you have any questions about these Terms and Conditions, please contact us:

Trattoria Emilia
Email: info@emiliamelbourne.com.au
Phone: (03) 9670 7214
Address: Rear of 360 Little Collins Street, Melbourne CBD, VIC, 3000

2. Use of the Website

Your use of this website is subject to these Terms and Conditions, as well as our Privacy Policy.

• This website and its contents are intended for users residing in Australia.

• All content, including text, images, and trademarks, is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or modification of any content is strictly prohibited without prior written consent.

• Any promotions, competitions, or offers available on this website are subject to additional terms and conditions, which will apply separately.

If you do not agree with these terms, you must stop using this website immediately.

3. Website Availability and Access

• We strive to maintain 24/7 availability of this website, but we do not guarantee uninterrupted access.

• We are not liable for any downtime, maintenance interruptions, or technical issues that may affect website availability.

• We may suspend or terminate your access to the website at any time if you violate these Terms and Conditions.

4. Privacy and Data Protection

We are committed to protecting your privacy. The collection and processing of personal data through this website are governed by our Privacy Policy, which explains:

• What personal data we collect

• How we use and store your data

• Your rights regarding personal information

To learn more, please review our Privacy Policy.

5. Limitation of Liability

• The information provided on this website is for general informational purposes only. We make every effort to ensure its accuracy, but we do not guarantee that all content is current or error-free.

• Your use of this website is at your own risk. We are not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, or use of, this website.

• We do not accept liability for any damage to your device or data loss resulting from website usage.

6. Food Allergens and Safety

At Trattoria Emilia, we take great care in preparing our food to ensure high safety and quality standards. However, please be aware of the following:

Food Allergens

• If you have a food allergy or dietary restriction, you must inform our staff before ordering.

• While we strive to accommodate dietary requirements, our kitchen handles common allergens, including gluten, dairy, nuts, soy, shellfish, and eggs.

• There is always a risk of cross-contamination, even when precautions are taken.

• Trattoria Emilia is not liable for any allergic reactions or adverse effects resulting from food consumption.

Food Safety

• We adhere to strict food safety protocols, but we cannot be held responsible for cases of foodborne illness.

• If you experience any symptoms of food poisoning, please seek medical attention immediately.

• We are not responsible for any illness, foodborne illness, or adverse reaction that occurs after taking away food from our premises. Once food has left our restaurant, we cannot guarantee its storage or handling, and consumption is at the customer's own risk.

Your health and safety are our top priorities, and we appreciate your cooperation in ensuring a safe dining experience.

7. Third-Party Links and Services

Our website may contain links to third-party websites, including reservation platforms (e.g., OpenTable) and social media pages.

• These external sites are not operated by us, and we are not responsible for their content, privacy policies, or terms of use.

• Any transactions or interactions with third-party services are conducted at your own risk.

We recommend reviewing the privacy policies and terms of any third-party websites before using them.

8. Indemnification

By using this website, you agree to indemnify and hold Trattoria Emilia, The Commercial Bakery Pty Ltd, and its affiliates harmless from any claims, damages, losses, liabilities, and expenses arising from:

• Your use or misuse of this website

• Any breach of these Terms and Conditions

• Your violation of any applicable laws or third-party rights

9. Changes to These Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this website, and continued use of the website after such changes constitutes acceptance of the revised terms.

We encourage you to review this page periodically to stay informed about any updates.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia and subject to the jurisdiction of Victoria. Any disputes arising from or related to the use of this website shall be resolved in accordance with Australian law.

11. Contact Information

For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

Trattoria Emilia
Email: info@emiliamelbourne.com.au
Phone: (03) 9670 7214
Address: Rear of 360 Little Collins Street, Melbourne CBD, VIC, 3000